Frequently Asked Questions

Will my arrangement look exactly like the photo?
Each Posh arrangement is thoughtfully designed to reflect the style, color palette, and overall feel of the arrangement pictured. Because flowers are seasonal and availability may vary, certain blooms may be substituted with flowers of equal or greater value. Every arrangement is uniquely created while staying true to the Posh aesthetic.

Where do you deliver?
We currently offer local delivery throughout Santa Monica and select surrounding areas. Delivery availability and fees are based on the delivery location and will be confirmed at checkout.

Do you offer pickup?
At this time, Posh Arrangements is delivery only. We do not offer customer pickup.

Can I request a specific delivery time?
We do our best to accommodate preferred delivery windows; however, exact delivery times cannot be guaranteed. If you have a time-sensitive request, please contact us before placing your order and we’ll do our best to accommodate you.

Do you offer same-day delivery?
Same-day delivery may be available depending on flower availability and our delivery schedule. Please contact us to confirm availability before placing a same-day order.

Can I request specific flowers or colors?
Absolutely. We love creating something personal. For specific flowers, color palettes, larger arrangements, or something you don’t see on our website, please contact us about a custom arrangement. Specialty requests are subject to availability and may require additional notice.

What is your cancellation and refund policy?
Because our arrangements are made with fresh, perishable flowers, all sales are final once an arrangement has been created or flowers have been purchased specifically for your order. If there is an issue with your order, please contact us as soon as possible so we can assist you.

How do I care for my arrangement?
Keep your arrangement in a cool area away from direct sunlight, heat, and drafts. Add fresh water as needed and remove any blooms as they naturally reach the end of their life.

Do you offer florals for events?
Yes. Posh Arrangements offers custom florals for intimate celebrations, special occasions, corporate gatherings, and select events. We also offer our Posh Bloom Bar for an interactive floral experience. Contact us to discuss your event and vision.

Still have a question?
We’d love to hear from you. Contact Posh Arrangements and we’ll be happy to help.